Support
We're a small team and we read every message.
Need help, found a bug, or have an idea for NICHIJO? Email us at nichijo.support@gmail.com. We usually reply within 2–3 business days.
How do I delete my account?
Open the App, go to Account → Settings, and choose Delete Account. This permanently removes your profile and journal entries. You can also email us and we'll delete your account for you.
Is my journal private?
Yes. Your entries are private by default. AI feedback is generated automatically, and a human only reviews an entry if you specifically opt in to teacher review.
How does the AI feedback work?
When you write an entry, the text is sent to a third-party AI service that returns corrections, a natural rewrite, and vocabulary. Your entries are not used to train AI models. See our Privacy Policy for details.
How do subscriptions work?
NICHIJO is free to use with optional paid plans. Subscriptions are billed through your Apple ID and can be managed or cancelled any time in Settings → Apple ID → Subscriptions on your device.
I found a bug or have feedback.
Please email nichijo.support@gmail.com with your device model and iOS version if possible. It helps us fix things faster.